Privacy Policy
Last updated: July 2026
This Privacy Policy explains how Smart Digital Asset S.r.l. ("Medika Web", "we", "us") collects, uses, and protects personal information when you visit medikaweb.com or contact us. We are the data controller under GDPR and the "business" under CCPA/CPRA.
1. Information we collect
- Information you give us: contact form submissions include your name, email, practice type, and message.
- Technical data: our host logs limited info (IP, browser, pages, timestamps) to deliver and secure the site.
We do not use tracking cookies. See our Cookie Policy.
2. How we use your information
- To respond to your enquiry and provide requested services.
- To operate, secure, and maintain the website.
- To comply with legal obligations.
3. Legal bases (GDPR)
- Consent and/or pre-contract steps when you contact us.
- Legitimate interests: website operation, security, and enquiry responses.
- Legal obligation: required data retention or disclosure.
4. Who we share data with
We use trusted processors acting on our instructions:
- Cloudflare — hosting, CDN, and security.
- Resend — delivery of contact-form emails.
- Google LLC — web font delivery.
- Cal.com — appointment scheduling (booking calendar only).
We do not sell or share data for cross-context behavioral advertising.
5. International transfers
We operate from the EU, serving US clients. Transfers rely on safeguards like EU SCCs where required.
6. Data retention
Contact-form submissions are kept only as long as needed, then deleted or anonymized.
7. Your rights (GDPR)
EU/EEA/UK residents: access, rectify, erase, restrict, object, or port your data. Lodge complaints with your supervisory authority.
8. Your rights (California — CCPA/CPRA)
California residents: know, delete, correct, or opt out of "sale"/"sharing" of personal info. We do not sell or share it. No discrimination for exercising rights.
9. How to exercise your rights
Email info@medikaweb.com; we’ll respond within legal timeframes.
10. Changes to this policy
We may update this policy. The "last updated" date shows the latest version.
11. Contact
Smart Digital Asset S.r.l. — info@medikaweb.com